Job Info:
- Entitle VB
- 5.25 Days Work
- Monday - Friday / Alt Saturday; 8.45pm - 5.45pm / 8.45am - 12.45pm
- Upper Thomson
Key Responsibilities:
- Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.
- Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
- Perform hardware upgrades, data migration, and system setup as required.
- Identify, investigate, and resolve user questions and problems related to IT systems.
- Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
- Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
- Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
- Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.
- Provide user management support across various systems, ensuring users have the correct access levels and permissions.
- Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.
Requirements:
- Strong knowledge of hardware maintenance, software installations, and network management.
- Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
- Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
- Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.
- Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.
Please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560
