The Job:
- Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
- To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
- To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
- To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers
The person:
- GCE N or O level
- 3 years’ working experience
- MS Excel, Word and PowerPoint
- Basic IT skills and knowledge
- Administration support to the department, assisting in document processing
- Works well under pressure
- Team player
