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Jobs in Singapore   »   Jobs in Singapore   »   Manufacturing / Production Job   »   (REMOTE - WORK FROM HOME) Product Specialist (A22085)
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(REMOTE - WORK FROM HOME) Product Specialist (A22085)

Eque Pte. Ltd.

Eque Pte. Ltd. company logo

Working hours: Flexible

Working location: REMOTE (WORK FROM HOME)


JOB DESCRIPTION

  • Prepare backend for clients
  • Prepare hardware and make courier arrangements for clients
  • Setup and train clients on both frontend and backend
  • Assist clients on issues via WhatsApp, emails, phone calls and support software
  • Guide clients on how to achieve their features
  • Document any bugs/requests on support software
  • Feedback to developers and follow through to resolutions
  • User Acceptance Testing – Testing and new documenting releases

JOB REQUIREMENTS

  • Minimum 'O' levels and above
  • Strong command of languages
  • Weekly face-to-face meetings on Monday 10am
  • Work remotely and independently
  • Punctual and organized
  • Update Office Software Tools daily and promptly
  • Be responsive to all client messages > shorter than 5 minutes for first response

EA Reg. Number: R21100629

EA License Number: 22C1278

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