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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service [Entry Level, Office Hour] - TRAN
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Customer Service [Entry Level, Office Hour] - TRAN

Trust Recruit Pte. Ltd.

Trust Recruit Pte. Ltd. company logo

Job Responsibilities:

  • Coordinate Logistics: Collaborate with operations teams to manage daily logistics activities.
  • Manage Customer Transport Arrangements: Work with customers to arrange transportation for deliveries and prepare delivery reports.
  • Build Customer Relationships: Establish and nurture strong relationships with customers.
  • Prepare Quotations: Generate and submit accurate quotations to customers.
  • Respond to Customer Feedback: Address customer inquiries and feedback promptly to ensure satisfaction.
  • Handle Inquiries: Manage incoming calls and emails related to customer inquiries or complaints.
  • Provide Shipment Updates: Deliver timely updates and pre-alerts regarding shipments to customers.
  • Process Orders: Ensure customer orders are processed accurately and in a timely manner.
  • Track Status: Monitor and update the status of shipments and orders regularly.


Requirements:

  • Proven experience in logistics, supply chain management or a related field is a plus.
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Strong sense of commitment and urgency to meet tight deadlines.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • A good team player with a proactive and problem-solving attitude.


HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

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