JOB OVERVIEW
The Outlet Supervisor supervise the service and delivery of menu items, ensuring a high level of quality and consistency.
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
YOUR DAY-TO-DAY
- Supervise cash handling and banking procedures.
- Work with superior in the preparation and management of the department’s budget and is aware of financial targets.
- Assist to conducts shift briefings to ensure hotel activities and operational requirements are known.
- Endeavour to resolve all complaints during shift and log all complaints in logbook for further follow up.
- Assist with menu and wine list creation
- Establish and instruct staff in cash security procedures.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
WHAT WE NEED FROM YOU
- Diploma in Hotel Management, Food & Beverage, or related field.
- 2 years’ related experience or an equivalent combination of education and experience. Supervisory experience preferred.
- Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Demonstrated ability to interact with customers, colleagues and third parties that reflects highly on the hotel, the brand and the Company.
