About Us:
Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.
Responsibilities:
A South East Asia region Qualitative lead designs and delivers qualitative research studies. You are expected to:
- Actively work with Client Directors to develop the qualitative business in the SEA region, with support of the regional qualitative team.
- Work closely with Client Directors to further build client relationships and maintain/grow accounts. (e.g. collaborate on proposals, strategic account reviews, client meetings and lead presentations/ discussions/ workshops etc.).
- Responsible for supporting both regional and country projects/ team.
- Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Regional Director.
- Lead all projects in collaboration with regional qualitative team, external consultants, Research Managers & Operations team.
- Build your own team of qualitative researchers & manage team’s workload, provide on-the-job training and career development.
- Keep work fun and lead by example.
Requirements:
- Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis and interpretation with the ability to apply to agency work.
- Experience in moderating groups and in-depth interviews with both large and small groups and executing research.
- Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
- Capable of steering a project and team through analysing a diverse array of inputs and crafting a cohesive and compelling story.
- At least 13 years or more experience in brand strategy, product innovation or qualitative consumer research.
- A degree in relevant field (advanced degree preferred) – Can also include Social Psychology, Anthropology, Innovation & Design, Business analytics etc.
Note: While efforts have been made to ensure the accuracy of this position description, it is not warranted to be an exhaustive recitation of all position duties; the incumbent may be required to perform duties beyond those listed above.
Our Values:
- Acting with Ownership- Demonstrating individual accountability
- Bringing a forward mindset- Being action-oriented, bold and entrepreneurial
- Collaborating with Curiosity- Exhibiting teamwork through togetherness
- Discussing openly, committing jointly- Sharing your views openly
- Embracing empathy- Being egoless & caring
What we Offer:
At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team. We welcome big thinking and reward great work.
