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Jobs in Singapore   »   Jobs in Singapore   »   OPERATION MANAGER
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OPERATION MANAGER

H&h Manpower Pte. Ltd.

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Coordinate all marketing requirements with Marketing team and VP of F&B.

• Able to work night shift, weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Be dedicated to customer satisfaction and a great customer experience.

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