Join Our Vibrant Service Team at Tipsy Collective!
Are you an enthusiastic individual looking to contribute to the dynamic atmosphere of our diverse concepts across Singapore? Tipsy Collective is a multi-concept holding group, driven by passionate individuals committed to creating unique hospitality experiences. Our thoughtfully crafted concepts feature live entertainment, gourmet food, and premium drinks, all centered around conviviality and fun.
Responsibilities:
- Deliver quality customer service to all guests.
- Take reservations and enquire purpose of visit.
- Greet each guest promptly and courteously with good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Make recommendations and upsell.
- Take and repeat orders to customers and inform them the estimated time to serve.
- Key orders in the Point-of-Sale system efficiently.
- Assist to clear & set the tables for different meal periods.
- Serve food & beverages according to guests’ orders efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing of special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Escalate guests complain to duty manager if unable to conduct service recovery.
