Join Our Vibrant Service Team at Tipsy Collective!
Are you an enthusiastic individual looking to contribute to the dynamic atmosphere of our diverse concepts across Singapore? Tipsy Collective is a multi-concept holding group, driven by passionate individuals committed to creating unique hospitality experiences. Our thoughtfully crafted concepts feature live entertainment, gourmet food, and premium drinks, all centered around conviviality and fun.
Responsibilities:
- Complete knowledge of venue floor plan, table numbers, and seating procedures.
- Knowledgeable of all current promotions, amenities, menu items, retail items and general pricing.
- Knowledge of inventory management and visual merchandising.
- Strong interpersonal and communication skills.
- Ability to upsell reservations to better suit a guest’s needs and expectations based on availability.
- Greeting every guest with a warm smile and welcoming greeting in line with the time of day. Ex: Good morning, good afternoon, good evening.
- Check in all guests with reservations and guestlist.
- Assist guests in making new reservations both in person and over the phone.
- Capturing guest details and inputting properly into the CRM system whenever possible.
- Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner.
- Flexibility to work varying shifts, including weekends and holidays.
- Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis throughout the day.
