Responsibilities:
- Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer & Drivers
- Handle and process claims
- Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
- Coordinating and liaising with departments to pursue claims.
Requirement:
- Minimum with 2 years’ experience in processing Motor insurance claims.
- A Certificate or Diploma in General Insurance will be an advantage
Skills:
- Good negotiation, problem solving, and analytical skills
- Possess good written and verbal communications skills
- PC Skills: Proficient in Microsoft Office
