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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Delivery Manager
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Service Delivery Manager

Opensource Pte. Ltd.

Opensource Pte. Ltd. company logo

Job Title: Service Delivery Manager

Experience:

  • Minimum 5 years of working experience
  • 3-5 years of experience managing IT Operations
  • Familiar with general IT Infrastructure management
  • Familiar with IT Service Management processes

Qualifications:

  • Minimum Diploma in an IT-related field
  • ITIL Foundation certification is required
  • Additional technical certifications are advantageous

Responsibilities:

  • Chair meetings with customers and contractors; prepare and distribute meeting minutes
  • Plan, monitor, and control operational activities
  • Follow up on open tickets with product principals


Remarks: We welcome candidates in the age range of 28 to 38 years.

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