Role and responsibilities:
· Assist the Operations Manager in daily business activities, ensuring compliance with SOPs.
· Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan.
· Liaise with stall tenants and third-party services to uphold policies.
· Track KPIs and manage POS system for daily sales record.
· Liaise with Government Statutory Board, landlord and 3rd party service providers
· Schedule staff to maintain effective and full operational capacity.
· Manage tenants and to achieve 100% stall occupancy.
· Ensure property cleanliness and organisation.
· Oversee training on food handling and safety standards.
· Responsible for ordering, receiving and checking of goods and supplies
· Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.
Essential Skills & Requirements:
· At least an 'O' Level, higher education level is preferred.
· NEA ECC Certification is preferred.
· Preferably with food stall tenant contacts.
· Good to have experience in using Infotech attendance and scheduling module.
· Minimum 2 years of relevant experience.
· Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.
· Hands-on problem-solving skills related to food court / coffee shop operations and services.
· Ability to foster positive working relationships.
· Candidates with coffee making skill will be advantageous.
· Ability to assist in hiring and training new staff.
· Monitor and maintain stall inventory.
