- Processing vendor/visitor DC security clearance.
- Escort vendor/visitor into DC.
- Escalation and attending to alert notification (after office hours).
- Support monthly, quarterly, yearly maintenance and Building management maintenance, E.g. power shutdown, aircon, UPS.
- Support and coordinate for hardware disposal, E.g. Harddisk, media, backup tapes.
- Load/Unload backup tapes and prepare to send off-site.
- Maintain and update hardware inventory and rack system.
- Conduct daily checks to ensure DC temperature at acceptable level, unusual blinking light and sound generated from devices.
- Raise incident in ITSM and monitor till closure.
- Prepare daily/monthly report to customer.
Mandatory Skill: Enterprise Monitoring
Work Location: Sin Ming
Shift Work: Yes, 12 Hours shift (8.00AM to 8.00PM or 8.00PM to 8.00AM)
Rotating shift – work 2 days and 2 days off
