CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.
As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.
Responsibilities
- Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
- Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
- Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
- Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
- Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.
Major Accountabilities/Tasks:
- Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
- Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
- Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
- Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
- Provide leadership and support to the project team to ensure consistency in approach and standards.
- Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
- Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
- Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
- Perform vendor qualification, including surveys and risk assessments of potential vendors.
- Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
- Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.
Requirements:
- Bachelor's degree in Engineering or equivalent related work experience.
- Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
- Minimum ISO 9001 certification required.
- Proven leadership experience in facilities management or real estate is essential.
- Ability to work collaboratively with cross-functional teams and make informed decisions.
- Excellent communication skills, both written and verbal.
- Strong leadership skills to establish and maintain high standards.
If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!
Please note that only qualified candidates will be contacted for further consideration.
