Sustenir is on a mission to deliver a food-resilient future that inspires better consumer healthspans through state-of-the-art farming and a superfoods brand. We are a purpose-driven business looking for passionate and energetic individuals with the initiative to take on the bold challenges we face in our industry and deliver our ambition.
The Role for Sales Administrator
At Sustenir, we are a purpose driven company looking for passionate and energetic individuals with the initiative to take on new challenges.
Position: Sales Administrator
Reporting to : Head of Sales
Working location: 8 Admiralty Street, Admirax, Singapore 757438
Preferred nationality : Must be Singaporean/PR
Salary : $2500-$3000
- PO Retrieval and Order Processing:
- Retrieve Purchase Orders (PO) from portals, emails, or customer chats.
- Update retrieval of PO for order processing and customer pick list in an Excel database.
- Handle order processing from order receipt to ensuring goods delivery.
- Process customer orders using ERP Software Dynamics365 to generate invoices, delivery orders, and extract data.
- Credit Note Processing & E-Invoice Submission:
- Process credit notes for any sales or operations issues.
- Submit e-invoices and CTC copies for key customers like RedMart, RWS, and DFI group.
- Documentation and Filing:
- Scan, print, and file invoices for safekeeping and audit checks.
- SKU Management:
- Manage SKU assembly and tracking in the ERP Software.
- Customer and Internal Coordination:
- Liaise and communicate with customers daily on order and delivery matters through various social platforms (mainly email, WhatsApp, and phone calls).
- Act as the point of contact between customers and merchandisers for order-related issues.
- Arrange Lalamove for ad-hoc sales and marketing activities.
Qualifications:
- Must be Singaporean or PR
- 2-3 years’ experience in a similar sales admin role.
- Proficiency in Microsoft Excel and ERP software, preferably Dynamics365.
- Good communication skills, both written and verbal.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Experience in the FMCG sector and familiar with e-invoicing systems and customer portals is preferred.
Working Conditions:
- 5 days work from office (Monday to Friday, 8.30am-5.30pm); Occasionally need to cover for Saturdays when partner is on leave (8.30am-12.30pm)
