Responsibilities:
• Responsible for Network related incident and change management • Responsible for the commission, de-commissioning and tech refresh of network devices • Facilitate in problem solving and collaboration • Manage the smooth delivery of network operations in accordance with stipulated Service Level Agreements • Provide firmware updates for network devices • Ensure network infrastructure complies with security policies • Prepare and maintain assets to ensure availability and update of capacity reports • Update process and procedural documents • Any other ad-hoc duties as required or assigned
Requirements:
• Bachelor Degree or Diploma in Information Technology/Information Systems/Computer Science, Business IT or its equivalent • At least 5 years of experience in administration and implementation • Good knowledge of the following, but not limited to: o Firewall technologies (high availability, virtual firewall concept) o IP load balancer o Distribution and core switches o Router configuration (high availability) o LAN and WAN administration • Good understanding of a services business in a high-tech environment from a supplier, integrator or operator’s perspective • Strong analytical and problem solving skills, combined with ability to provide quick resolution to problems • Proficient in troubleshooting skills • Effective communication skills • Self-driven and ability to work independently
