Human Resource (HR)
- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company
- Structure and provide constructive and timely performance evaluations
- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance
- Identify and groom individuals with leadership potential and path growth planning for the Company
- Optimise job scopes to ensure productivity and engagement for all staff
- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies
- Identify and formulate policies in compliance with local labour laws
- To carry out duties and responsibilities as may be assigned to you.
Operations (OPS)
- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner
- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects
- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance
- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction
- To coordinate and work with the stakeholders
- To carry out duties and responsibilities as may be assigned to you
REQUIREMENTS
- Strong organizational, follow-up and excellent communication
- Have basic/intermediate experience in working with Excel or Google Sheet
- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director
- Previous experience in human resource, operational support and/or change management will be an added advantage
