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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Senior / Executive, IT Service & Operations – Ref:HC
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Senior / Executive, IT Service & Operations – Ref:HC

Jobstudio Pte. Ltd.

Jobstudio Pte. Ltd. company logo

Job Scope:

  • Responsible for the enhancement of Digital Enablement & Transformation (DET) in the organization, in particular software applications used by clinic end users and patients, eg: Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (eQMS), mobile applications such as Health Hub etc
  • Represent the department in end users in User Acceptance Tests (UAT), End-to-End Testing (E2E) to ensure the interoperability of interdependent IT systems
  • Work closely with other user departments and third-party vendors to ensure IT system readiness
  • Achieve higher digital adoption rate by undertaking enhancements on key functionalities of IT / mobile applications to improve their overall performances, user-friendliness and intuitiveness
  • Work closely with internal departments to analyse, identify and implement solutions to improve outcomes in the Key Focus Areas such as Workforce Transformation and Tech Enablers
  • Support department in achieving the set KPIs and HQ’s strategic and tactical plans and deliverables

Job Requirements:

  • A recognised Degree in any discipline
  • Preferably with experience in IT domain supporting operations
  • Able to work well in a team-based environment with a pro-active mindset in problem-solving and solution implementation
  • Strong interpersonal and communication skills
  • Proficiency in MS Office applications


Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]


**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**


“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”



JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

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