Contract Duration
· 1 December 2024 to 9 May 2025
Working Location
· Simei
Working Hours
- 5 Days (Mon to Fri: 8.30am to 6.00pm)
Hourly Offered Salary
· S$12.53 per hour
Requirements
- GCE ‘N’/’O’/’A’ Level / Nitec / Higher Nitec / Diploma
Job Description
1. Customer Service:
- Assist both external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
- Provide simple course advising.
- Act as Gatekeeper for entry to the Customer & Visitor Centre.
- Assist with general enquiries as Roving Staff.
- Guide applicants on their full-time or part-time enrolment at the call centre or using Self-Help PCs/laptops at the counter.
- Handle certificate collection at the counter.
2. Information Management:
- Access and input information into the CRM system, in-house student records system, and queue management system.
3. Administrative Duties:
- Attend to day-to-day operations at the Customer & Visitor Centre.
- Assist in filing documents.
- Maintain, update, and organise forms and records of the department.
- Assist in data entry tasks.
- Perform other ad hoc duties as assigned.
EA License No.: 96C4864
Reg No.: R1106928
