As the Asst Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:
- Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
- Greet and coordinate the seating of guests, assign guests to tables suitable to the size of each group.
- Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
- Ensure guests’ requests are not delayed during the operations of in the Restaurant.
- Record and report all guests’ complaints to the Restaurant Manager immediately.
- Ensure team briefings are carried out before each service period.
- Ensure that no standing bills stays on the system, and account for all voided.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalized customer service.
- Handle emergency and difficult situations.
- Adjust any modifications to checks or bills.
- Ensure that the Supervisors & Captains in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
- Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
- Assisting the Restaurant Manager in Implementing and developing of training programs.
- Perform miscellaneous job-related duties as assigned.
