Job Description:
- Effectively oversee and enhance the utilization of technology in pharmacy operations.
- Explore the market for innovative technology solutions to enhance pharmacy workflows and efficiency.
- Conduct market research to stay updated on the latest technological advancements.
- Evaluate and assess products to determine their suitability for pharmacy operations.
- Source and procure technology products that align with the needs of the pharmacy.
- Implement and integrate selected technology solutions into pharmacy operations.
- Troubleshoot and monitor issues to ensure system functionality.
- Prepare test plans and data, and provide support during testing phases.
- Lead audits and manage data extractions and reporting as required, offering viable solutions and explanations in coordination with the HOD and RO.
- Oversee the development of training syllabi and materials for champion users and end-users, providing after-office-hours support when scheduled.
- Plan, lead and provide on-site user support during implementation of new systems/modules.
- Perform configuration and parameter setup within vendor applications and products, collaborating with relevant stakeholders, such as ALPS Procurement, Business Office, Medical Informatics Team, and Retail Procurement, for proper setup.
- Lead the inter-operability and integration of Information systems and automation systems for medications.
- Define and document user requirements.
- Maintain comprehensive system documentation.
- Prepare test plans and data, providing necessary support during testing phases.
- Develop detailed system specifications and accurately perform configurations and setups.
- Audit data entered by end users to ensure accuracy and compliance.
- Extract reports for analysis and perform strategic planning with relevant stakeholders.
- Facilitate business continuity and ensure dependability of systems and interface for smooth daily operations.
- Collaborate with stakeholders to review national or hospital-level policies and procedure manuals, ensuring that necessary system revisions are implemented accordingly.
- Any tasks/projects which may be assigned time to time from Reporting Officer.
Job Requirements:
- Degree in Pharmacy with professional registration.
- A team player with positive attitude and strong critical thinking skills.
- Strong verbal and written communication skills.
- Strong analytical skills, with an eye for collecting, organizing, analysing, and disseminating large volumes of information with precision and accuracy.
- Passion for continuous learning and a self – directed learner.
- Agile and adaptable, capable of thriving in volatile, uncertain, complex, and ambiguous (VUCA) environment, with the ability to effectively manage multiple tasks simultaneously.
DID: 6232 7810
