Office hours, Mon to Fri
Up to 4K
Responsibilities:
- Assist in daily operational coordination and documentation, leveraging your freight forwarding background.
- Troubleshoot and resolve operational issues effectively.
- Define problems, collect and analyze data, interpret findings, and validate results according to business needs.
- Conduct process mapping and draft work instructions, SOPs, and SOWs.
- Handle freight operations for all shipment modes (air, sea FCL and LCL, rail, road, and multimodal) for both import and export.
- Manage freight operations including booking, creating pre-alerts, preparing shipping documentation (e.g., Bill of Lading, Delivery Order), handling letters of credit, permit declarations, and monitoring shipments.
- Lead and manage exception handling (e.g., Dangerous Goods, out-of-gauge shipments).
- Monitor and update customers on shipment statuses closely.
- Ensure invoice accuracy for customers and from vendors.
- Prepare and maintain proper records timely for reporting and filing purposes.
- Coordinate and liaise with other departments (Business Development, Finance, Contract Logistics, etc.) on work-related matters.
- Coordinate and liaise with external stakeholders (Ports of Loading, Ports of Discharge, Offices, Agents, Transporters, Carriers, Co-loaders, Customers).
- Support other ad-hoc tasks, new requests, and new customers as required.
- Develop business solutions from data findings, root causes, or gaps with a proper cost-benefit analysis for recommendation and decision-making facilitation.
- Support fresh setups as needed.
Requirement
• Min. 3-5 years experience in Freight Forwarding operations
• Experienced in working with customers
• Experienced in working with logistics-related software
Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl
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Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
