● This position requires to support the sales team to ensure the growth of the assigned territory - China market.
● We are seeking a driven Admissions Executive to manage all aspects of the student admissions cycle by executing an efficient and organised admissions process from enquiries to enrolment
● The Executive is a brand ambassador who promotes the school to prospective parents by delivering a personalised experience in articulating the school’s unique offering
The position requires a high-level of customer service and administrative skills, initiative, confidentiality, brand loyalty and the capacity to work as part of the team
● Qualify incoming sales leads and tracking of prospects through making calls or relevant means of communication to prospective clients, and also to coordinate with sales representative on the conversions
● Coordinating with the sales team and ensuring smooth onboarding of students recruited through the agents, while ensuring compliance in the process
● Update and maintain accurate records of lead enquiries in the CRM system to give sales representative actual feedback on lead quality and pipeline management
● Conduct school tours and respond to queries during pre/post consultations and assist client with the application process through to enrolment stage
● Conduct market research on competitor analysis and analyze the data to provide insights to the sales team
● Provide consistent and regular follow ups with existing customers to ensure optimum quality of customer service standards are maintained
Provide timely and ad-hoc administrative support to the Sales Team
Working Days: 5.5 days per week
Location: Onsite
· 21 days Annual Leaves per year
· 5 days Emergency leaves per year
· Child Subsidy Scheme: Employee discount – tuition & transport fee for kids studying in GIIS or any of its entities (based on school policy)
· Transport Facility provided across Singapore
