Introduction:
- We are currently seeking an Administrative Assistant with experience in Mediclaim submission and managing accounts receivable.
- The ideal candidate should be organized, detail-oriented, and proficient in handling medical claims and follow-ups on outstanding payments.
Working hours:
- Monday to Friday 0900-1800hr
Job Description & Requirements:
1. To answer all incoming calls and inquiries
2. Handling emails
3. Answer all the queries by email/phone about e-file matters pertaining to reimbursement/refund from insurers or patients.
4. Collect documents from the clinics twice per week and perform online submission (Mediclaim).
5. Communicate with the claims department for outstanding e-file claims (e.g. patient’s queries/claim hold “pending” by Insurer)
6. Raise corporate insurance claims/invoices
7. Doctors’ annual leave coordinator – liaise with clinics and hospitals on covering doctor
8. Hearing Aids referral list for doctors every monthly
9. Chase outstanding payments from patients and follow up on receivables owing from various corporate payer
10. Receive invoices and review them for accuracy
11. Maintain electronic and hard copy filing system
12. Retrieve documents from the filing system
13. General clerical duties including scanning, photocopying, and mailing
14. Processing and directing mail and incoming packages or deliveries
15. Maintain and order office supply inventories
16. Duties assigned by the Operations Manager
Company Benefits include (after confirmation):
- 14 days annual leave with an additional 3 days of family care leave
- Birthday leave
- Medical benefits
- Wellness benefit
- Annual performance bonus, and 13th month bonus
- Lunch Claim per month
Preferred:
- A candidate with experience in Mediclaim submission, managing accounts receivable, and a strong willingness to learn new things.
How to apply:
- Please submit your resume, in PDF format to [email protected].
Thank you for your application and interest. We value diversity in our team.
However, due to current company quotas, this position is open exclusively to residents or SPR only.
We seek your full understanding on this matter. Thank you.
