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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Engineer
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Service Engineer

Xsquare Technologies Pte. Ltd.

xSQUARE is a Singapore based startup founded in 2018 as a subsidiary of the Goldbell Group. xSQUARE is optimizing and reshaping the warehousing scene by developing a suite of proprietary autonomous technologies for automated warehouse systems including AGVs, Command & Control, supply chain optimization. We are developing the best and smartest automation and robotic technologies for our customers.

Responsibilities

  • Manage daily operation activities in workshop & customer services and traffic teams
  • Ensure accountability and integrity operational readiness of workshop and traffic teams
  • Develop all necessary policies and procedures to ensure the workshop & traffic operation are effectively maintained to ensure maximum efficiency
  • Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
  • Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
  • Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
  • To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
  • Provide the point of escalation for team for any operational issues
  • Preparation of reports on performance, budget and expenditure
  • Plan and achieve financial budget and key performance indicators
  • Ad hoc duties as assigned by Supervisors

Requirements

  • Academic qualification: Diploma in Engineering & equivalent.
  • Competent in English (verbal & written) & spoken Mandarin (to liaise with Mandarin speaking stakeholders/technicians/clients)
  • Competent in corporate presentation
  • Possess strong analytical & technical knowledge
  • Prior working experience in managing daily workshop for at least 2 years
  • Valid Class 3 Driving License

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