Responsibilities
- Responsible for system monitoring and maintaining the general health of the IT System;
- Ensuring the systems are operating at optimal level without issues and manage the change requests, defects management as well as the business-as-usual activities;
- Involved in hands-on technical troubleshooting and support also coordinate projects when needed;
- Provide support in change management and document system handover to application support team;
- Suggest improvements by providing technical specifications for system / process enhancement;
- Involved in requirement analysis and responsible to support for enhancements, fixes and emergency application changes deployment;
- Ensure IT systems are operating with high efficiency;
- Develop implementation, integration, documentation according to agreed standards
- Support Disaster recovery exercises
- Weekend support or holiday support for release activities and connectivity testing or emergency issues and adhoc requests
- Gather and process relevant information at point of incident and perform quick assessment of the impact
- Responsible to communicate on incidents and provide regular update to the higher management, stakeholders and users until incident closure
- Work closely with Incident Manager to ensure preventive and detective measures of the applications are identified and implemented.
Work or Professional Experience
- Application support experience of 4-6 years, preferably from a banking or Financial Institutions
Functional or Technical Competencies
- Able to be hands-on and perform sql queries for data retrieval and analysis using relational databases such as MSSQL, Oracle, ability to suggest SQL queries performance tuning a bonus
- Provide technical specifications for system/process enhancements;
- Knowledge of operating systems including Unix, LINUX and Windows
- Proficient in windows batch and Unix scripting
- Knowledge of Middleware applications such as IIB or Websphere, MQ is a must
To Apply:
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <https://go.persolkelly.com/job/apply/1634>
We regret to inform that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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