FIELD ENGINEER (AGV)
Company background:
- One of Singapore’s established warehouse intelligence companies and has been the frontier of a logistics revolution, rewriting the rules of intralogistics and transforming warehouses across Asia Pacific with intelligent warehouse automation solutions.
Location: West (Benoi)
Working Hours: 5 Days Work Week, Mon to Fri (8.30am to 5.30pm)
Remuneration Package:
- Basic up to S$ 5000
- Variable Bonus (~3 months)
- Flexi Dollars S$ 800
Job Responsibilities:
- Commissioning of AGV at customer sites which includes on-site user acceptance tests.
- Ensure the performance and reliability of company’s fleet of AGVs, network and customer site infrastructure.
- Provide high level troubleshooting to resolve issues that are beyond the capabilities of our first level support services from field technicians.
- Monitor the health and operations of the company’s fleet of AGVs and proactively engage to resolve faults before they impact customer operations.
- Respond and provide technical guidance to customers regarding operational issues, software updates and general maintenance.
- Maintain up-to-date records oF AGV and site configurations. This includes software and hardware configurations
- Communicate and collaborate with our global engineering teams
- Contribute to the development of instrumentation and automation for monitoring, detection, and self-healing of failures.
- Contribute to the creation of user manuals, customer guides, FAQs, application notes and best practices.
- Contribute to the design and creation of AGV missions using company’s proprietary mission description language.
- Provide on pre-sales technical assessments
- Infrastructure includes reflective markers and networking equipment.
- Participate in Proof of Concept (demonstrations) with demo AGVs
- Ensure strong relationships with all customer representatives
Requirements:
- At least a Diploma in Robotics related field with technical experience (EE, ME, CS, Robotics) with minimum 3 years of relevant (customer facing) work experience
- Must be able to focus and drive issues to closure in a fast-paced, agile environment.
- Strong communication and people skills. Customer-centric mindset. Willingness to go above and beyond to keep customers happy.
- Experience with Linux (ideally Ubuntu) administration, tools and Bash / Python scripting.
- Ability to troubleshoot and resolve device and system-level problems in Linux.
- Experience with firewalls, VPN and network security technologies
- Working knowledge of SSH, DNS and other network protocols
- Willingness to troubleshoot electro-mechanical components.
- Willingness to work within established systems and product results that either prevent problems from recurring or enable others to solve them more easily in the future.
- Strong team player
- Experience with ROS command line and graphical tools advantageous
Please be notified that only shortlisted candidates will be notified.
Ian Fong | R22106545
Recruit Now Singapore Pte Ltd | EA No: 21C0845
