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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Captain (Part Time)
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Service Captain (Part Time)

Liberte Hr Services Pte. Ltd.

Liberte Hr Services Pte. Ltd. company logo

The role:

We are partnering with our client, who is a 5-star premium international hotel in the heart of Orchard Road in Singapore. They are looking to hire part-time F&B Service Captains to support their Banquet, all day dining, and signature Italian restaurants. This role requires maintaining high standards of customer service and ensuring guests receive optimal service.


Key Responsibilities:

  • Provide excellent customer service, always keeping the guests’ needs in mind.
  • Take initiative to resolve guest concerns and communicate effectively with both guests and colleagues.
  • Contribute ideas to improve operations and the dining experience.
  • Promote the services and facilities available to guests.
  • Ensure personal and guest safety during all duties.
  • Be knowledgeable about the menu and confidently make suggestions based on dietary requirements or preferences.
  • Prepare the dining area for service and maintain cleanliness according to standards.
  • Greet guests warmly and follow up on any questions or requests promptly.
  • Prioritize guest satisfaction and ensure a positive service experience.


Qualifications:

  • High school education or relevant experience in hospitality.
  • Strong communication skills with a good command of English.
  • Enthusiastic and eager to learn new skills.
  • Adaptable and willing to take on various tasks as needed.
  • Basic knowledge of food and beverage service, with a positive and team-oriented attitude.

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