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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Guest Service Manager - ZC
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Guest Service Manager - ZC

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Details:

  • 5 working days
  • 3 shift patterns (dependent on locations):
    A shift: 7.30am to 5pm
    B shift: 1 to 10.30pm
    C shift: 10pm to 7.30am
  • Location: Central Region/ Sentosa

Key Responsibilities:

  • Supervise all Front Office sections and other hotel operational departments.
  • Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
  • Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
  • Optimize room usage to increase revenue by closely monitoring room inventory.
  • Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
  • Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

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