Job Description & Summary
A career in Technology Risk & Quality will provide you with an exciting opportunity to support one of PwC’s key business strategies and contribute towards shaping the firm’s technology risk management strategies in an evolving technology landscape.
The Technology Risk & Quality team provides advice and guidance to PwC digital teams to help them identify and manage the risks associated with the procurement, development and use of technology solutions (including emerging technologies) internally by the firm or as part of the service delivery to PwC’s clients, in accordance with PwC’s policies and standards.
We are currently seeking a suitable candidate to join the team as a Manager. You will work with other team members to help various business and project teams navigate and comply with the requirements of the firm’s technology risk assessment and approval process for the procurement, development and use of new technology solutions. You will help teams to articulate technology risks for the technology solution and to engage with specialist functions in the firm to identify risk mitigation measures and manage risk.
As a manager, you will be expected to help ensure the firm’s compliance with various network technology risk management policies and standards which includes developing and maintaining risk and quality compliance processes, tools and templates.
You will be involved in a broad range of activities which includes working with internal and client facing teams across all the Lines of Service and specialist functions in the firm and the PwC network.
You will provide guidance to business and project teams to identify, assess and advise on the various aspects of technology related risks.
The role will include the following responsibilities:
- Review technology risk assessments and discuss issues with the Technology Risk Director and/or Risk & Quality Partner
- Provide sound advice to PwC professionals across the Assurance, Tax and Advisory practices as well as Internal Firm Services who seek Technology Risk Management input when onboarding or developing new technology solutions
- Develop and/or update solutions to common queries, including relevant practice aids and templates
- Work closely with the Technology Risk Director to plan, design and implement technology risk management processes for the firm
- Provide support, education and training to staff to build technology risk awareness within the firm
- Prepare monthly reports and statistics for internal reporting
Preferred Knowledge/Skills:
- At least 5 years of experience within PwC, another Big 4 or mid-tier accounting firm or relevant industry
- Excellent oral and written communication skills with the ability to provide well-reasoned responses to all personnel grade levels in the firm and across the network
- Strong project management skills with the ability to manage multiple tasks and projects, even when under pressure
- Strong analytical and problem solving skills
- Strong stakeholder management skills
- Be open and adaptable to working in a changing environment
- An excellent team player with the ability to work well with other team members, including sharing and collaborating effectively with others, as well as creating a positive team spirit
- Possess the ability to empathise with the pressures and motivations of client facing colleagues and an ability to win their support with pragmatic advice to bridge the expectations of the business and the requirements of risk management
- Possesses a high level of accuracy and attention to detail
- Takes initiative but keep others informed of progress and escalate issues where appropriate;
- A drive to keep up to date in a fast-paced technology landscape and a sound understanding of how technology can drive efficiency, augment existing services and open new opportunities for the business
- Be an effective coach to junior team members
- Possess a keen desire and ability to learn and deliver timely and quality results to internal clients
- Past experience with technology risk management, general risk management, technology contract review, IT audits, internal audits or compliance will be advantageous, but not mandatory
Language requirement:
Fluency in both spoken and written English.
