Job description
1. Admin / Accounts Duties (60%)
- Generate and clear outstanding payments for all outpatient invoices, including insurances (e.g Fullerton, AVIVA, Adept Health, etc)
- Generate billing, update tracking sheet & clear outstanding payments for all inpatient / hospital bills
- Handling and ensure timely submission of all insurance claims via their provider portal and to Finance in HQ
- Print out reports on outstanding bills / invoices of both private / e-private and corporate / e-corporate
- Submit and clearing of payments for MediClaim transactions
- Ensure time submission of mid and end month accounts to HQ
- Ensure the tax invoices from Parkway Lab / Radiologic Clinic are charged correctly PayNOW & TPA tracking
- Submit insurance claims via the portal and update tracking sheet
- Handle insurance & hospital queries
- Submit daily POS collection report to HQ (Account) on a weekly basis
2. Perform General Clinic / Reception Duties (30%)
- Register and triage of new and existing patients
- Perform height and weight measurement
- Handle of all incoming calls and patient’s enquiries
- Make and change appointment for patients
- Scan and attach of patient’s personal documents in CMS
- Collect of charge payment, such as NETS, VISA, AMEX, CASH
- Open and close the daily float for Cash Register and Petty Cash
- Close Point of Sale (POS) at the end of the day
- Preparation of Bank-In Cash (if any)
- Tallying of money in the Cash Register
- Settlements for NETS & Credit Card Terminal
- Daily input of fridge temperature
3. Any other duties assigned by the Doctors / Clinic Manager (10%)
Job requirement
- Candidate must possess at least a Primary/Secondary School/"O" Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Adaptability and critical thinking skills in dynamic situations
- Tech-savvy individuals and the ability to learn new systems quickly
- Good interpersonal skills
- Able to commit 5.5 days work week (Half-Day Saturday)