Mobile Repair Technician
We are looking for a Mobile Repair technician to assist and support in running the store operations and repairing of mobile devices
Attractive remuneration package
Basic Salary + Performance Incentive + Shared Outlet Incentive + Individual Shared Commission
Performance Variable Bonus and Leave entitlement (Annual Leave, Childcare Leave and etc)
Yearly Salary Increment Review
Key Responsibilities
- Assist customers with their enquiries
- Repairing of customer mobile devices
- Able to follow and provide team support.
- Diagnose customer reported faults on electronic devices.
- Perform daily repair solutions on software or hardware replacement to electronic devices.
- Able to do diagnostic test and identify malfunction of motherboard.
- Provide assistance to customers on enquiries of technical faults.
- Able to follow and cooperate with company guidelines and protocol.
- Provide and maintain professional and excellent customer service
- Drive and achieve monthly sales target
- Assist in merchandising and ensure good housekeeping in product display.
- Following up with customers for their pending repair/gadget orders.
- Preparing daily store incoming appointment orders
Job Requirements
- Positive Team Player
- Must have at least basic mobile repair skills
- Preferred with retail sales experiences
- Able to commit on weekends and public holidays.
- Retail hour - 11am to 9pm (Weekday off)
- Islandwide store location
- Must be proficient in English, bonus to other languages.
- Bonus to individuals that is skilled in motherboard repair
Qualifications
- Singaporean / P.R / WP
- Must be willling to work as a team.
