We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.
The role:
· Support the FOH with customer relationships and order management.
· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.
· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.
· Assist in preparation for deliveries
· Schedule drivers for deliveries
· Handle administrative matters related to daily operations of the business
· After sales follow up with customers and feedback for improvement.
· Assist on any ad-hoc tasks/projects
Your Perks:
5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard
Annual Leave
Annual performance bonus
Employee discount
Skills and expertise
We are looking for somebody who is:
Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.
Willing to work occasional evenings and weekends/public holidays.
Excellent team-player with the ability to work independently.
Organised and pays attention to details.
Possesses strong customer service and problem-solving skills.
Great at administrative skills and crafts.
Able to anticipate project needs, discern work priorities, and meet deadlines.
