- Assist the general manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff.
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift
- Observe performance and encourage improvement where necessary
- Ensuring that all steps of services as outlines in training materials are being followed on a daily basis for floor and kitchen staff
- Give guidance toward improvement and make necessary adjustments for consistency.
- Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system
- Ensure all daily and monthly reports are detailed and submitted in a timely matter
- Back up to floor and kitchen staff for food serving and food preparing if necessary.
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