Location: Pandan
Working Mode: The first 3 months, require to work 100% in the office with Senior to guide. Once stable can work hybrid.
Must-have experience:
- Partial L/C
- Experience Land, Air, and Sea shipment and freight
- SAP/ Oracle a must
Key Responsibilities:
- Handling shipping & billing processing via the system.
- Ensuring documents are properly completed by compliances and shipment release on a timely basis.
- Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
- Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
- Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
- Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
- Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
- Ensure all documents are filed according to the Record Retention Policy.
Requirements:
- Minimum Diploma or equivalent required; Bachelor's degree preferred
- 2+ years of experience in customer service or related field
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient in Microsoft Office and Oracle software (will be an added advantage)
- Ability to work independently and as part of a team
- Prior experience in a fast-paced environment is a plus
Please contact Terence at +65 9645 4048 your resume directly for fast response.
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