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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care & Billing (Fortune 500 MNC) / Up $4,000 / 1 Year / West
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Customer Care & Billing (Fortune 500 MNC) / Up $4,000 / 1 Year / West

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Location: Pandan
Working Mode: The first 3 months, require to work 100% in the office with Senior to guide. Once stable can work hybrid.
Must-have experience:

  • Partial L/C
  • Experience Land, Air, and Sea shipment and freight
  • SAP/ Oracle a must

Key Responsibilities:

  • Handling shipping & billing processing via the system.
  • Ensuring documents are properly completed by compliances and shipment release on a timely basis.
  • Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
  • Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
  • Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
  • Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
  • Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
  • Ensure all documents are filed according to the Record Retention Policy.

Requirements:

  • Minimum Diploma or equivalent required; Bachelor's degree preferred
  • 2+ years of experience in customer service or related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proficient in Microsoft Office and Oracle software (will be an added advantage)
  • Ability to work independently and as part of a team
  • Prior experience in a fast-paced environment is a plus

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

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