Primary Purpose:
The security maintenance consultant is required to provide support and preventive maintenance service to customer, to address and resolve customer’s system fault. The person will have the opportunity to expose to different products and technologies and experience different industry sectors.
Responsibilities:
• Provide technical consulting and advice
• Respond to customer enquires and/or fault resolution request
• Engage in technical problem solving across multiple technologies
• Manage and maintain the equipment store
• Make arrangement to send faulty equipment back to vendor for repair
• Perform preventive maintenance for customer
• Conduct network troubleshoot
The ideal candidate should possess
• Minimum 1 to 2 years of hands-on in product deployment, maintenance or support operation
• Prefer to have experience with 2 or 3 major solution products, such as Firewalls, Log Management, 2-Factor Authentication, IPS
• Knowledge of networking is an advantage
• Willing to work on standby duty roster to provide 24x7 support to customer
• Ad-hoc assignments as required
Primary Purpose:
The maintenance consultant is required to provide support and preventive maintenance service to customer, to address and resolve customer’s system fault. The person will have the opportunity to expose to different products and technologies and experience different industry sectors.
Responsibilities:
• Provide technical consulting and advice
• Respond to customer enquiries and/or fault resolution request
• Engage in technical problem solving across multiple technologies
• Manage and maintain the equipment store
• Make arrangement to send faulty equipment back to vendor for repair
• Perform preventive maintenance for customer
• Conduct network troubleshoot
Education Qualification:
Degree or higher
The ideal candidate should possess
• Minimum 1 to 2 years of hands-on in product deployment, maintenance or support operation
• Prefer to have experience with 2 or 3 major solution products, such as Firewalls, Log Management, 2-Factor Authentication, IPS
• Knowledge of networking is an advantage
• Willing to work on standby duty roster to provide 24x7 support to customer
• Ad-hoc assignments as required
