Responsibilities:
- Set up and configure PCs and laptops for users.
- Install software and assist with mobile device configurations for Outlook and Microsoft Teams.
- Troubleshoot and resolve hardware and software issues for users onsite and remotely.
- Perform preventive maintenance for office and shop floor PCs, including CMM systems.
- Manage patching and Windows updates using Ivanti for all devices.
- Collaborate with vendors to resolve IT hardware and software issues.
- Maintain IT inventory and documentation for installations and network setups.
- Handle Active Directory management and assist with urgent IT tasks as needed.
Other Information
- Proficient in Office 365 and MFA applications.
- Strong communication skills, both technical and user-friendly.
- Self-motivated with a focus on detail and customer service.
- Effective project management and problem-solving abilities.
- Team player, able to thrive in fast-paced environments.
- Previous experience in customer support.
- Diploma in Information Technology and 2-3 years in Level 1 & 2 technical support.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified
Interested applicants may send their resume to [email protected] or click APPLY NOW
Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800
