Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
We are currently looking to hire Data Center Operator. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Job Type: One-year Renewable Contract
Roles and Responsibilities:
· At least two (2) years as a command centre operator with 12-hrs shift rotation;
· At least three (3) years of IT experience with hands-on experience on MS Windows or Unix platform;
· At least two (2) years of Incident Management experience;
· (iv) At least ITIL V3 Foundation Certification and
· Monitor systems, applications, and network infrastructure events 24x7x365 using monitoring tools.
· Able to perform first call resolution, troubleshooting problems with hardware and software, including responding to support requests from users
· Identify and perform L1 analysis of incidents based on SOP and resolve the incident, escalate incidents to Level 2 support engineers where required.
· Perform daily activities as documented in the daily checklist.
· Monitor, track and update the change management activities & routine activities.
· Ensure that all outstanding activities/tasks are documented and handed over to incoming shift.
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Deepa Shivakoti
Reg No: R1765546
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
