Responsibilities
- Undertake and be responsible for daily cash operations BAU tasks
- Perform transactional and cash position reconciliation against internal system and banks records
- Requires steadfast processing and abiding by strict cutoff times (e.g. by currency / customer requests), whilst maintaining accuracy & quality over output
- Ensure timely escalation of system issues and work with tech counterparts to resolve those issue
- Timely follow up of queries arising from internal stakeholders
- Issue/incident and error management and the related follow up and reporting
- Provide support to rest of the team during peak and leave periods
- Participate actively in UATs
- Assist manager in new business developments research and or fact findings
- Rotational office admin duties
Requirements:
- Possess at least a Bachelor's Degree in Economics, Accountancy, Banking and Finance, Business Studies/ Administration/Management, Mathematics or equivalent
- Ability to work under stress with a sense of urgency to meet various currency cutoff times and customer's specific SLA with zero error rate
- Able to work staggered hours and participate in weekend live testing
- Ability to work overtime (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods
- Prior experience in reconciliations at Banks and/or Financial Services a plus
- Strong problem solving and analytical abilities
- Committed to resolving problems and possesses a never give up attitude
- Effective communicator and work wells with others
- Highly adaptable to changes swiftly and be an advocator of innovations within the team
- Proficient with MS excel, VBA knowledge a plus
