Responsibilities
- Responsible for the proper, efficient and profitable functioning of the Hotel. Oversee the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering departments
- Prepare the long-term and short-term strategies and plan, budget and forecast for the Hotel together with the Executive Committee.
- Develop, recommend and advise the Area General Manager on any areas of improvements in processes and strategies of the Hotel.
- Be proactive and resourceful in the analysis of trends and changing needs and expectation of guests in terms of accommodations, services and facilities.
- Ensure that all staff compliments the efforts to achieve ARR and occupancy goals with proper, sound yield management of room inventory.
- Ensure that the Housekeeping Department maintains an effective level of service and cleanliness in guestrooms and public areas within budget.
- Inspect guest rooms, public areas, lobby and other facilities periodically in order to maintain a consistently high level of standards.
Requirements
- Degree in Business Administration or equivalent
- At least 8 years of relevant experience in hospitality
- Excellent communication, interpersonal and leadership skills
- Able to perform independently under pressure in a fast paced environment
