Responsibilities:
- Manage and maintain all upkeeping activities of the site (residential / commercial)
- Ensure effective and efficient management of the Common Areas through routine checks
- Assist the Centre Manager to prepare property for new tenancy
- Carry out full administrative, financial and maintenance functions
- Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and complete on schedule
- To follow up with the contractor on the submission monthly maintenance schedule, quotations, claims and invoicing
- Assist in the supervision of term contractors
- Raise POs and keep track of works done due to complaints by tenants / residents
- Obtain quotations for repair and maintenance services
- Attend to any emergency or incident in compliance with in-house Apps & SOP for Escalation and response time
- Lead and manage client-relationship
- Engage and attend to complaints from tenants / residents professionally and properly and to ensure every complaint is directed back to the tenant / resident with closure
- Propose preventive maintenance strategy
- To prepare the monthly report for the management and landlord
- Any other duties as assigned by reporting supervisor
Requirements:
- Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications
- Team player with good communication skills
- Knowledge of BMSMA will be an added advantage
