Key Responsibilities:
• Supervise and manage a team of employees, providing coaching, guidance, and direction to ensure high levels of performance.
• Oversee daily operations to ensure efficient and effective delivery of services.
• Develop and implement processes and procedures to improve productivity, efficiency, and customer satisfaction.
• Monitor performance metrics and provide regular reports to management.
• Identify opportunities for improvement and make recommendations to the Operations Manager.
• Foster a positive work environment that encourages teamwork, collaboration, and open communication.
• Maintain accurate records of operations, including schedules, budgets, and inventory levels.
• Ensure compliance with company policies, procedures, and regulations.
• Build and maintain positive relationships with customers, vendors, and suppliers.
• Develop and maintain a safe working environment, ensuring compliance with health and safety regulations.
