Position
MSSQL DBA L2 is a technical expert role within the Database team and will be responsible for managing, administration and supporting the MSSQL Database technologies for the bank.
Person will be the technical point of contact for the Run team. He/She will be a technical L2 resource for MSSQL database services in the company. As such, he/she will provide support for all production support activities within the Database team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his scope. He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will work with L2/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.
MSSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of the company in Singapore.
Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.
The operational support of the team covers the following technical scope:
- MSSQL Clustering, DB advanced performance tuning both Server & DB level
- MSSQL On-Premise, CLOUD & Cross platform migrations
- Excellent hands on experience in handling critical performance issues
- Experience with provisioning and decommission of MSSQL/MSBI instances.
- Architect HA and DR Solutions for MSBI stack i.e. SSIS, SSAS, SSRS, PowerBI.
- Installation and Upgrade of MSBI stack i.e. SSIS, SSAS, SSRS, PowerBI under Window platforms.
- Experience in building end-end ETL flows for DWH and other application.
- Experience with Cloud technologies and implement pipelines and migrations.
- Hands-on expertise in SSAS Multidimensional Cube development with MDX language.
- Good understanding of DSVs, dimension-measure group relationship set up, attribute key processing, partition processing.
- Hands-on experience in creating, modifying SQL queries and understanding data models.
- Very good Experience in high availability & DR solutions. – Replication, Always On
- Encryption Solutions: TDE, Always Encryption etc.
- Expertise in Backup & recovery solutions
- Database Audit Monitoring solutions
- Vulnerability Management
- Automations –Python, shell script,perlscript
Job Responsbilities
The L2 has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:
- act as the first level of escalation for the team members
- own Incident, Problem and change management process for the team
- assigns technical tasks and manages delegation
- animates the team to encourage collaboration and sharing of practices
As the L2 of his/her scope of activity, he/she:
- is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
- Raise any changes into MSSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
- Participates in global Infra events (like Power down and DR Tests)
- ensures activity is performed in compliance with norms, standards, processes and procedures
- ensures documentation is up to date and relevant for use
- lead the continuous improvement initiatives
- responsible to assist in finding root cause for any high severity issues
- Focus on automation and optimum use of the team to improve efficiency
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
- Complete all mandatory training as required to attain and maintain competence
- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time
Qualifications and Profile
Functional
- 8 - 10 years of MSSQL DBA experience in administration and management of IT Database technologies primarily SQL Clustering,Always On ,Replication;
- Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
- Knowledge of different domains of IT Security;
- Working & hands-on experience in administering the DB technologies;
- Must have experience in working in similar Production setup in Run (Operations) mode;
- Ability to apply risk based approach while working on assigned responsibilities;
- Experience in defining, implementing, and enforcing Database Security policies for data security solutions;
- Must have working experience in a Large enterprise level environment, working experience in financial organization is preferred;
- Excellent in analytical, communication and documentation skills;
- Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
- Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
- Ability to work independently and as well as a part of team and is able to work under minimal supervision;
- Should have time management skills and able to manage work in fast moving environment;
- Excellent written and oral English language skills;
- Knowledge of French language is preferred.
Technical
- Hands-on experience on Configure and maintain database servers and processes
- experience of High Availability (HA) and Disaster Recovery (DR) options for MSSQL technology
- Deployment, integration and administration experience of various components of DB technologies.
- Must have experience in defining, designing and configuring Database solution as per the business requirements;
- Deploy, upgrade and troubleshooting knowledge on MSSQL technology solution;
- Scripting knowledge (Phyton, Powershell,TSQL ) is desirable;
- Professional Certifications:
- MSSQL certified is highly preferred
- Cloud ceritication
- Must be experienced to cover the scope as mentioned in the SKILLS MATRIX section of this document.
Technical skills
- Linux Administration: Critical
- MSSQL architecture & performance tuning: Critical
- Proficient of RAC: Critical
- Scripting Knowledge(any language but preferably shell, perl or python): Critical
- Proficient of Data Guard: Essential
- Proficient of Golden Gate: Essential
- Knowledge of Access control and security mechanisms like Kerberos: Critical
- Hardware Configurations and setup like racks, disk topology and RAID: Essential
- Knowledge of Virtual Machines in cloud (deployment & configuration): Essential
- Knowledge of any NO SQl technology: Essential
- Proficiency in Python, Java, or Scala Proficiency in TSQL: Desirable
- Experience with ETL process/software: Desirable
General skills
- Ability to analyze and summarize information: Critical
- Ability to prioritize effectively: Critical
- Ability to work autonomously: Critical
- Ability to work successfully in a team: Critical
- Adaptability to changing environments: Essential
- Effectiveness at decision making: Desirable
- Ability to deal with issues: Critical
Other skills
- Capacity to develop others: Desirable
- Capacity to cooperate / work across discipline: Essential
- Capacity to take have a vision and work on the continuous improvement: Desirable
Language skills
- English: Critical
- French: Desirable
Work Schedule
- Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
- Rotational Shift schedule is followed;
Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).
Next Step
Prepare your updated resume and expected package.
Simply click on 'Apply here' or email to [email protected] to drop your resume
All shortlisted candidates will be contacted.
Prasant Sirohi
EA License Number: 91C2918
Registration Number: R22106307
