What you get to do in this role:
Become the subject matter expert on ServiceNow Employee Experience solutions in Asia region. ServiceNow Employee Workflow solutions include HR Service Delivery, Health & Safety, Workplace Service Delivery and Legal Service Delivery.
- Discover and qualify customers’ business challenges
- Deliver best-in-class product demonstrations to customers and products, in-person and virtual, to address customers’ requirements and business issues
- Handle product feature, functional and technical questions from customers, Alliance Partners and ServiceNow teams
- Respond to Request for Information/Proposal documents
- Build relationships with key stakeholders, such as HR Directors, Chief Human Resource Officers (CHROs), Corporate Service Directors and work with them to shape their digital transformation journey
- Articulate the value proposition of ServiceNow Employee Service Delivery, and share how ServiceNow customers are leveraging ServiceNow to deliver an enhanced employee experience to their workforce
- Collaborate with implementation team and/or Alliance Partners to deliver success for customers
- Stay current on competitive analysis, understand and articulate differentiators between ServiceNow and its competitors.
- Work with Product Management team to shape the future of the ServiceNow products with new features that will address customer needs
- Help develop, contribute and execute on sales campaigns focused on Employee Service Delivery
- Build your profile as a trusted-advisor by supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc...
- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
- Opportunity to mentor/coach field Solution Consultants by enabling them in capabilities of the Employee Service Delivery and best practices
