Key Responsibilities:
- Provide technical support, troubleshooting, and maintenance for a range of products, including networking, PBX systems, and cloud applications.
- Diagnose and resolve technical issues related to networking, cloud applications, and telecommunications systems.
- Collaborate with internal teams and third-party vendors for integration, testing, and deployment of new products and releases.
- Ensure high levels of customer satisfaction through effective communication and timely issue resolution.
- Maintain accurate documentation of customer interactions, issues, and resolutions.
- Participate in testing and deployment of new hardware and software releases.
- Be prepared to work overtime during project deployments or emergencies and travel overseas for training or projects.
Key Qualifications:
- Diploma/Degree in Telecommunications, Electrical, Computer Science, or related field.
- Experiencein networking, telecommunications, or PBX systems is highly preferred.
- Strong communication skills with the ability to collaborate and work within a team
- Ability to learn and adapt to new technologies in a fast-paced environment.
- Willingness to travel and work beyond regular hours when required
Interested applicants, please Email , and look for
Jensen Fang Lifa
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number: R2197080
We regret that only shortlisted candidates will be contacted.
