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Jobs in Singapore   »   Jobs in Singapore   »   SALES ANALYST
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SALES ANALYST

Zim Singapore Pte. Ltd.

Job Description & Requirements


Sales activities

  • Engagement with customers ranging from small medium sized to larger customers, outfield visit is sometimes required
  • Focal point to all customer enquiry on both commercial and operational matters.
  • Negotiate and liaise on all shipment issues. E.g., space / local charges details/ free time issue.
  • Any other activities relating to rates and freight
  • Preparing daily sales forecast for cargo flow to ensure SG space is protected
  • Liasing with cargo flow on space acceptance and relay the same information to Customer Service team


Rate / Free time filling

  • Liaise with trade manager for rate / free time filling
  • Create and submit OOG application for BU approval
  • Follow up on quotations, credit applications and free time request with all stakeholders
  • Feedback competitors/market rate info to the line manager for MMG rate reviewing
  • Sending of tariff adjustment memo to all relevant stakeholders

Auto rating filling / Freighting

  • Monitor and ensure all sales quotations are filed on time before closing date.
  • File the rate details into quotation negotiation and process auto rating when shipment materialized.
  • Ensure all the freight was manifested correctly.
  • Follow up on FOB rate details with oversea agents/ regional office whenever FOB shipment is received.
  • Take lead in troubleshooting all rating matters, working with different stakeholders in resolving the issues
  • Ensure auto-rating can take place successfully

CRM/Reporting

  • Generate sales report from CRM. Monitor and flag any abnormality in the trend
  • Analyze customer performance from CRM to study the trend. Liaise with respective AO and discuss potential resolutions to the issues
  • Act as focal point to receive the sales lead in CRM. Assign the sales lead to individual AO.

Any other duties

  • Key focal point for Country Manager’s travelling itinerary
  • Ad-hoc duties

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