- Basic up to $6,000
- 5 days work week
- Sentosa (5-Stars Hotel)
Responsibilities
- Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
- Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
- Responsible for Opening/Closing Procedures when on duty.
- Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
- Provide operational support to all spa departments when required.
- To ensure that all treatments carried out in the spa are in line with agreed procedures.
- Plan an annual calendar of events and promotions and to review success with the Hotel Manager.
- Ensure the programme of activities and events within the Spa are advertised, supported and meet guest expectations and to ensure that all spa staff understand the content of the programme.
- Develop an annual training plan with spa supervisors and ensure that all employees are trained and developed to meet the needs of the business.
- Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out
- Ensure that the Spa’s cleanliness and image are in line with agreed standards and are reviewed with key staff regularly
Requirements
- Diploma/Degree in Business Administration with at least 5 year of relevant experience.
- Relevant certification in Spa Services
- Willing to work shift hours including weekends, and public holidays
For consideration, kindly submit your CV by clicking “APPLY Now”
**Only shortlisted candidate would be notified**
EA Reg. No: R22107887 | Gladys Chang Si Min
