The Academic Services Associate reports to the Head of DAS Academy via the Deputy Director of DAS Academy, and is based at Bishan Junction 8 (although this may change in line with the operations of DAS Academy).
The areas of responsibility include:
1. Administration
- Assisting all functions of the Academic Services team to ensure the smooth running of the front office.
- Ensuring all academic-related enquiries from students and organisations, either in person, by email, WhatsApp or telephone, are handled in a timely manner.
- Maintaining the electronic student management system, ensuring data is accurate and input/updated in a timely manner and in accordance with relevant procedures, and that confidentiality is maintained as appropriate.
- Providing support to lecturers in terms of photocopying of training materials, room set-up and technical assistance.
- Distributing, processing and uploading student and staff feedback questionnaires for lecturers' view.
- Managing the borrowing of library and training resources.
- Managing the booking of the training and lecture rooms.
- Purchasing and maintaining inventory of stationery and refreshments for students.
2. Student Affairs
- Managing the student registration and related processes to ensure students are fully enrolled.
- Updating student records of attendance and achievement into student management system, producing and disseminating academic progress reports and transcripts in an accurate and timely manner.
- Providing support to students enrolled in DAS Academy programmes.
3. Finance
- Collecting fees and issuing receipts.
- Managing petty cash and making bank deposits, keeping a proper record which has to be submitted to the Finance Department via the line manager.
- Ensuring accurate and timely collection statement submission to Finance Department.
- Submitting the application of training grants for various programmes in DAS Academy, for example, the Parent Training Grant, SkillsFuture and Professional Capability Grant.
4. Reporting
- Assisting in compilation or update of information for monthly and management reports pertaining to student enrolment in an accurate and timely manner.
- Assisting in the compilation or update of information as required by the Committee for Private Education (CPE).
5. Others
- Providing support in DAS Academy events such as DAS Academy Student Graduation.
- Any other duties as assigned from time to time by the Head and Deputy Director of DAS Academy.
5. Working Hours
- DAS Academy staff work when our clients are available. All staff work 44 hours per week and are expected to be flexible in their working days (this includes Saturdays & Sundays)
Requirements
- Diploma or equivalent with at least 1 year of admin experience
- Proficiency in Microsoft Office & Database software
- Ability to multi-task & adapt to a changing work environment
- Good communication and interpersonal skills
- Ability to work well in a team
Application details
All interested applicants are to submit the following as part of their application
- DAS Employment Application Form, duly completed (form can be downloaded at our website - https://das.org.sg/careers-at-das/positions-available/
- Resume
Email the above submissions to [email protected] by 17 November 2024
Due to the high volume of applications we receive, only shortlisted candidates will be contacted for further steps in the selection process. If you do not hear from us within 2 weeks from application closing date, it means that we have decided to move forward with other candidates whose qualifications more closely match our needs at this time.
