- Building, developing, and measuring performance of key metrics to generate insights
Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.
- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.
- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.
- Collaborating with key stakeholders on various data science and content integrity quality management projects
- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out
- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.
Qualifications
- Minimum Qualifications:
- BA/BS degree.
- 5 years of experience working in program or project management.
- Experience in program management on cross-functional projects.
- Experience in stakeholder management.
- Working experience in content moderation and enforcement quality or similar domains.
- Experience in leading data-driven projects.
- Experience in providing data insights.
- Excellent analytical skills with SQL experience.
- Excellent written, verbal, and professional communication skills.
