The role of the Quality Assurance Manager is to provide and maintain quality control system to ensure compliance with industry standards and regulations.
Primary Duties:
Reporting to the President, you will have the following key responsibilities:
- Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulations.
- Oversee quality control processes, including inspection, testing, and monitoring of products/services.
- Identify opportunities for continuous improvement in processes and systems, utilizing methodologies such as Six Sigma or Lean.
- Ensure compliance with relevant regulatory requirements and industry standards, conducting internal audits and inspections.
- Work closely with customers to address quality concerns and resolve issues, ensuring high levels of customer satisfaction.
- Maintain accurate records of quality metrics, audits, and reports; prepare and present findings to senior management.
- Manage non-conformance reports (NCRs) and facilitate root cause analysis to prevent recurrence.
- Collaborate with suppliers to ensure materials and components meet quality specifications.
- Analyze data to identify trends and potential quality issues, developing strategies to mitigate risks.
- Collaborate with other departments (e.g., production, engineering, supply chain) to integrate quality standards into all processes.
Key Attributes and Skills:
- Strong focus on detail and a commitment to maintaining high-quality standards.
- Ability to interpret and apply quality standards and regulations.
- Excellent written and verbal communication skills; ability to interact with all levels of the organization
- Honesty and Integrity with good communication skills
- Take Ownership and solution orientation with Team Spirit
